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We will refund you for any bottle of wine that is damaged, flawed, or that the customer finds unsatisfactory due to a defect. By law, we cannot accept returns of alcoholic beverages. We are also unable to accept return of wine that was damaged due to adverse weather conditions during shipment, or wine that is ordered in error. Please send an email to wine@777cellars.com or contact us to arrange for a refund of a corked wine or flawed product.
If your order is damaged during shipment, please contact us within 24 hours of delivery. Refunds on damaged items are only issued once a claim is filed with the shipper. Once the issue is ascertained we will refund your credit card account for the cost of the wine less shipping and handling. If the original shipment was damaged or flawed you will receive a full refund, including shipping and handling charges. Please contact us at the email above or through our website for instructions.
In purchasing through this website the customer acknowledges that it is the sole discretion of 777 Cellars, LLC to issue any refund.
Last Updated: November 3, 2015